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BrightDragonConsulting
Custom software and AI systems built for a single business, delivered to a fixed price against a written scope. We take on a limited amount of this work, by enquiry.
Two kinds of solution, depending on the work.
Option 01
For work that is mainly reading, sorting, drafting and replying. The agent does the work, and a person checks anything important before it goes out.
Option 02
For work your staff should keep doing, without the copying, chasing and re-keying. Built around how your business actually operates.
01
Enquiries, records, quotes and invoices moving between systems without manual copying.
02
Connecting the tools you already use, with alerts when a connection fails.
03
Staff records, training histories, sign-offs and renewal dates in one place, with reminders.
04
Replacing shared spreadsheets with proper software and reporting.
05
Browser-based apps that work properly on a phone, for staff away from a desk.
06
Proposals, certificates and monthly reports produced from your data, in your format.
07
Reading, drafting, sorting and routing, used where it clearly beats a simpler approach.
08
Clearer content, better on a phone and faster, on a technically sound base.
Looking for trading strategy testing or automation? See Trading & Investment Tools.
Five stages, in this order. Daniel is your point of contact throughout, from the first call to handover.
This is the £349 consultation. We go through the work as it is actually done and identify what suits an AI agent, what needs software, and what is best left alone. We also agree how success will be measured.
Output A written shortlist, with a recommendation and a fixed price for each item.
We write down what the system will and will not do, what data it uses, what happens when a step fails, and the tests it must pass to count as finished.
Output A written scope with acceptance criteria, approved by you.
Built to the specification, with logging and error handling from the start. You see progress as it happens.
Output A working system, running on test data.
We test against every agreed criterion, including failure cases such as missing fields, duplicate records and interrupted runs. Your staff then test it before sign-off.
Output Written test results, and your sign-off.
Documentation, a walkthrough with the people using it, a review a month later, and support afterwards when you need it.
Output Documentation, training and a 30-day review.
A fixed price against a written scope, agreed before work starts. Any change to the scope is priced and agreed before it is built.
By enquiry
Running costs are passed on at cost. Where a system uses AI or a paid third-party service, usage is billed at what it costs us, and the quote says so. Prices shown are the total payable; no VAT is added.
These apply to every project.
Data protection
A signed data-processing agreement before we handle any personal data. Systems only receive the data they need.
AI data handling
Live systems use commercial APIs, ideally on your own account. Development uses dummy or anonymised data.
Intellectual property
We keep ownership of the software and you receive a perpetual licence to run it. Outright transfer is available at a separate price.
Provenance
Nothing from another client's work is carried into yours, and nothing locks you to us.
Contracts
Every engagement runs under written terms, a scope letter and a data-processing agreement. Professional indemnity and cyber cover are bound before any client work starts.
Continuity
Standard tools and full documentation, so your staff or another developer could take it on.
When something we build for one business solves a problem other businesses share, we may turn the general parts into ready-made software. Never your data, and never anything confidential.
Yes. There is no charge and no obligation. You explain the work, and we tell you whether it is worth looking at further.
It is a detailed piece of work: we go through the job properly, write it up, and give you a fixed price you can hold us to. The report is yours to keep. If you go ahead, the £349 is deducted in full from the price of the build.
We keep ownership of the software and the reusable components behind it, and you receive a perpetual licence to run it, with full documentation. Outright transfer of ownership is available, priced separately. Either way it is agreed in the scope before work starts.
Development uses dummy or anonymised data wherever possible. Live systems that use AI call a commercial API, ideally on your own account, never a consumer chat tool. Anything involving personal data is covered by a data-processing agreement signed before work starts.
We will tell you. Often a simpler option works better: a fixed rule, a tidier process, or a tool you already pay for. Part of the consultation is identifying work that should be left as it is.
Everything is documented so another developer could take it on, and we use standard, widely used tools. Continuity arrangements can be written into the contract on larger projects.
We are best suited to defined problems: a records system, a reporting pipeline, or an integration between systems. Work is staged so you can judge each stage before committing to the next. If a project is larger than we can properly deliver, we will say so.
Use the form or email us directly. We reply to every enquiry within one calendar day.
Every enquiry is read by Daniel Norman, our founder. Enquiries about bespoke work start with a free 30-minute call.